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Emergency Lights Unlimited offers products from industry leaders. We are so confident in our merchandise that we offer the best warranties in the business.

For all LUMAX products, Emergency Lights Unlimited offers a 2-year warranty, starting from the date of purchase. In the event that an item malfunctions, please notify our customer service department via telephone or email. Our customer service department is trained to assist you and will give the authorization to return the product for either repair or a replacement.

For returns or repairs, the customer is responsible for shipping the item to Emergency Lights Unlimited. Please included the sales receipt and order number. If the item was purchased through a third party, please include the relevant sales receipt.

All returns should be shipped to our warehouse:

Emergency Lights Unlimited

5307 New Utrecht Ave., 2nd FLR

Brooklyn, NY 11219

Once we receive the returned article, it will be fixed, or replaced by a repaired or new item. Please allow 7-14 business days for your repaired or replacement item to be shipped. The item's status can be checked online.

Please note, Emergency Lights Unlimited is not responsible for damage due to mishandling, excessive voltage, improper installation or water damage on non-waterproof products.